Description
DJI Care Enterprise Basic Zenmuse V1
1. Conditions for renewal: If you have purchasedDJI Care Enterprise Basic Zenmuse V1, you can extend for one more year of service before or within 15 days of the service expiration date.
2. For each replacement, you will need to pay 69 €.
Let’s Answer Your Questions
DJI Care Enterprise Basic is an official protection plan designed for enterprise payloads like the Zenmuse V1. It provides replacement services for accidental damage during normal use, helping professionals reduce downtime and maintain operational efficiency.
The plan covers accidental damage such as crashes, water damage, signal interference, and user errors during normal operation. These incidents qualify for replacement service, ensuring your Zenmuse V1 stays protected in demanding environments.
DJI Care Enterprise Basic typically includes up to two replacement services within a 12-month period, with a small replacement fee required for each claim.
Yes. Each replacement under DJI Care Enterprise Basic requires a small service fee. However, the plan still offers a cost-effective solution compared to full repair or replacement costs without coverage.
The plan should be activated when the device is new or shortly after activation. If the product falls outside the standard eligibility window, DJI may require video verification before allowing purchase and activation.
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