1. Company Information
Terms and conditions are important for customers who purchase drone products, accessories, software, care plans or related services from Irish Drone. This page explains how online orders, payments, product availability, delivery, returns, refunds, payment disputes and legal responsibilities are handled when buying from Irish Drone in Ireland.
These Terms and Conditions apply to purchases made through Irish Drone, operated by IRPC Green Energy Ltd T/A Irish Drone in Ireland. They explain how orders, payments, delivery, returns, refunds, chargebacks, website use and legal responsibilities are handled when customers buy drone products, accessories, software or related items from our website.
2. Products
We sell physical goods only. All products listed on this website are subject to availability.
Product descriptions, images, and specifications are provided for reference and may vary slightly from the delivered item.
Products sold on this website may include enterprise drones, drone accessories, payloads, software, care plans and related professional equipment. Some products may require technical suitability checks, stock confirmation, enterprise activation, software licensing or delivery arrangement before fulfilment.
3. Orders and Payment
By placing an order on this website, you confirm that:
- You are legally authorised to use the payment method provided
- You authorise us to charge the total order amount, including applicable taxes and shipping
- All payment details provided are accurate and complete
Payment is processed securely via third-party payment providers (e.g. PayPal, card networks).
We do not store or have access to your full card details.
4. Order Confirmation
An order is considered accepted only after payment has been successfully processed and an order confirmation email has been issued.
We reserve the right to cancel or refuse any order in cases of suspected fraud, unauthorised payment, or pricing errors.
5. Shipping and Delivery
Orders are shipped to the address provided at checkout.
- Delivery times are estimates and not guaranteed
- Risk of loss passes to the customer upon confirmed delivery
- A valid delivery address and recipient information must be provided
Proof of shipment and delivery confirmation may be retained for transaction verification.
Delivery times may vary depending on stock availability, supplier lead time, product type, shipping destination and courier service. Large, high-value or enterprise-grade drone equipment may require additional verification before dispatch.
6. Returns and Refunds
If you wish to request a return or refund, you must contact us first using the contact details provided on this website.
- Unauthorised chargebacks or payment disputes without prior contact are discouraged
- Refund eligibility is assessed based on the condition of the returned goods and order status
- Shipping costs are non-refundable unless otherwise agreed
Refunds, if approved, will be processed via the original payment method.
Certain items may not be eligible for return once opened, activated, registered, used, damaged, customised or linked to a software licence, care plan or account activation. Customers must contact Irish Drone before returning any product.
7. Chargebacks and Unauthorised Claims
By completing a purchase, you acknowledge that:
- Initiating a chargeback without first contacting us may delay resolution
- We may provide order details, shipping confirmation, and transaction records to payment processors or banks to resolve disputes
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
9. Intellectual Property
All content on this website, including text, images, and logos, is the property of IRPC Green Energy and may not be used without prior written permission.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Ireland.
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
11. Contact
This website is operated by IRPC Green Energy Ltd T/A Irish Drone, registered in Ireland under company number 740333.
Registered address: Clonmoney, Woodenbridge, Co. Wicklow, Y14K680, Ireland.
VAT Reg No: 4186626AH.
Email: info@irishdrone.ie.
Phone: +353 402 55388.