DJI Care Enterprise Plus ( DJI Matrice 4TD )

DJI Care Enterprise Plus provides comprehensive protection for your Matrice 4TD, covering accidental damage during normal use, including collisions, crashes, and water damage.

Within the coverage scope, DJI will repair or replace your device, with costs deducted from your coverage amount rather than charging per incident.

Unlike fixed replacement limits, DJI Care Enterprise Plus operates on a coverage amount system:

• Each plan includes a total repair/replacement budget

• Costs are deducted from this balance after each service

• If the coverage amount is exceeded, you only pay the difference

This means you can enjoy unlimited repairs within the coverage limit, offering more flexibility for enterprise users.

Yes. DJI Care Enterprise Plus includes Flyaway Coverage for supported models like the Matrice 4TD.

• Covers aircraft loss due to accidents

• Provides one replacement per year

• Requires a service fee for replacement

• Replacement unit will be new or equivalent to new

To activate this feature, your drone must be bound to your DJI account and remote controller in advance.

Yes. DJI covers two-way shipping costs within the service region, making the repair process seamless.

For international shipments, additional approval and fees (such as customs duties) may apply.

Yes, DJI Care Enterprise Plus offers enterprise-level flexibility:

• Fleet coverage sharing: Multiple devices can share one coverage pool if bound within the required period

• Renewal: Plans can be renewed if they are still active or within 15 days of expiration

• Typically supports extended protection up to multiple years depending on eligibility

This makes it ideal for professional operators managing multiple drones.